Banking & Financial services

focusing on quality and service

As service providers are adopting more robust solutions focused on the customer experience, bending to the demands of ongoing changes in government and global regulations, the banking and finance industry is experiencing a surge in quality solutions at the rate of technological innovation. To address the need to implement new technology for the customer experience that does not devalue existing infrastructure, more BPO service providers are offering cost reducing solutions that effectively integrate industry consolidation initiatives with new contact channel investments.

Lovol consultants understand what motivates companies to implement changes and will work with clients to select the right BPO service or outsource vendor to help refocus efforts. Our consultants will drive your company to become more differentiated and competitive.

Whether you need customer interaction channels that cater to the changing consumer, tools to enhance the customer experience, improved operational efficiency, risk management tools, or business process management (BPM) tools to address some of your core challenges, Lovol will help you find the right automation process for your company.

Achieve your goals

lOVOl LTD., Business Process Outsource (BPO) Consultants offers a range of development services to fit your business's growing inbound/outbound outsource needs. Whether you’re a small, medium business or a large multinational corporation, we can help you reduce costs, reduce risk, and succeed. Get in touch with us today to learn more about our services and how lOVOl LTD., BPO Consultants can work for you.

Advising - As your advisers, we identify issues before they become problems and share our insights with your stakeholders. When necessary, we raise our concerns in a helpful way to address your issues. We strive to erase threats and eliminate difficulties for your work items and smooth relations with your clients. We will show you our strength and commitment to translating multiple perspectives to make your partnerships successful.

Sales - What we do - we sell BPO services and business solutions to U.S. based companies. First, we build rapport between you and a vendor to establish a trusting relationship. We then communicate your goals and offer our insights to better meet your specific needs. We clarify hidden problems and work to establish a buyer-centered purpose. We demonstrate vendor capability to meet your goals and motivate you to implement desired solutions.

Referrals - Business solutions are incorporated successfully when companies are matched to the compatible partner. We help you understand how dynamic factors blend to support your company's goals. We make sure that our consultants suggest BPO companies that offer innovative and outstanding quality services that can tailor to your company's needs, that incorporate technology that can sophisticate as your company grows, and that implement processes that can handle changes to your work flow items.

Managed Partnerships - we handle the challenges, address the problems, and manage your business relationships. We are Able to handle difficulties as they arise and before they become big mistakes. As we Work to smooth transitions, we ask the pertinent questions and get you the results you deserve. lovol consultants can anticipate problems and can address confrontations in a timely manner to bring focus to the changes that will benefit you.

Business Development - We put our years of experience at your disposal. We help you to discover ways to drive your particular market by addressing your workflow issues. We manage to tackle the mounting costs associated with research by consolidating the time, cost, and effort it takes to transform years of experience into marketable products and services. We find ways to marry vendors to companies, understanding your need to stabilize relationships.